Designing Systems.Empowering Businesses.Accelerating Growth.
I build AI-driven systems that turn customer conversations into revenue for retail, F&B and consumer brands.
I'm Arun — a founder and AI growth engineer based in Kerala. I design and ship full-stack platforms that automate loyalty, marketing and operations for real-world businesses.
What I do
AI, marketing & operations — as one stack.
I work at the intersection of AI, marketing and operations — designing platforms that connect POS, CRM and messaging so brands acquire, engage and retain customers with less manual work.
Retail & F&B owners
Increase repeat orders, run smarter campaigns and understand your customers — without hiring a full tech team.
Founders & product teams
Architect and build modular SaaS: FnB POS/ERP, organization-wide operating systems, and AI-powered engagement layers.
Investors & partners
Turn complex, fragmented workflows into focused, revenue-generating products with clear unit economics and expansion paths.
Conversational Customer Engagement Platform
SpotBay
An AI-powered conversational customer engagement platform for retail & F&B brands. It plugs into your existing tools and turns every interaction into measurable revenue and loyalty.
See how SpotBay works- Grow repeat visits and order frequency with automated, personalized campaigns.
- Run offers, loyalty and feedback workflows right from customer conversations.
- Give owners and CMOs one view of customers, revenue and campaign impact.
Where SpotBay is today
Live with paying customers — running for months, continuously learning from real usage and outcomes.
Platforms I’m building
The systems businesses actually run on.
Real-world workflows first — then deep integration with AI and analytics.
FnB Operating System
A multi-tenant FnB operating system for QSR, dine-in, cafés, bakeries, bars, cloud kitchens, food courts and multi-outlet chains — deeply integrated with SpotBay.
- Fast, reliable POS & KOT flows for every FnB format
- Inventory, recipes & cost control tied to sales
- Multi-outlet management, reporting & central control
- Loyalty & engagement powered by SpotBay — not bolted on
Organization Operating System
A unified system to run sales, operations and leadership dashboards (CEO, CTO, COO, CFO, CMO) for growing organizations.
- CRM & pipeline focused on revenue and profit
- Operational dashboards showing ground truth in real time
- Executive dashboards — a top-to-bottom view for leadership
How I think about systems
Long-lived systems, not isolated features.
Outcome-first
Features must map to revenue, retention or efficiency metrics owners care about.
Integrated by default
POS, CRM, messaging and analytics work as one stack — not stitched fragments.
AI-native
RAG, vector search and automation that cut manual decision-making for teams.
Cost-aware
Architected for performance and scale while keeping infrastructure lean and predictable.
Writing
Notes & essays.
Get in touch
Let’s grow something with AI & conversations.
If you're building in retail, F&B or B2C and want to use AI and conversations to grow, I'd love to talk.
Investors, partners and collaborators interested in the ecosystems around SpotBay, FnB operations or organization-wide operating systems — reach out too.